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Question What are AI-Scripts? Answer AI-Scripts are specialized operational and event scripts from Juniper Networks that detect events and provide information for analysis, to periodically collect intelligence information, and to package all incident and intelligence event data into a structured format called a Juniper Message Bundle (JMB) and send it to a remote archive location so that it can be collected and displayed by Service Now. AI-Scripts are written in SLAX and FreeBSD shell scripts and are bundled, signed, and packaged like other JUNOS software bundles. AI-Script bundles are downloaded from the Juniper Networks software download Web site, and are installed on Juniper Networks routing platforms (devices) running Junos Release 11.4 and later
Question What do AI-Scripts do? Answer AI-Scripts: React to specific incident events that occur on devices and provide relevant information about the problems for analysis Periodically collect data on events that can be used to predict and prevent risks in the future
Question How do you delete an AI-Script from a device? Answer You can delete AI-Scripts from the device in the following ways: NOTE : We recommend that configuration of AI-Scripts Release 5.0R1.0 and later be deleted from a device by using Junos Space Service Now as Service Now calls the correct operational scripts as needed
Question How do you upgrade AI-Scripts? Answer To upgrade up to AI-Scripts Release 4.1R9 and earlier, follow the steps below: Install the newer version of the AI-Scripts using the request system scripts add < package name > CLI command. Verify that the AI-Scripts are activated: user@host# show configuration groups juniper-ais | display commit-scripts NOTE : For upgrading AI-Scripts on an SRX cluster, see KB 30556 To upgrade AI-Scripts from Release 5.0R1.0 to Release 5.0R2.0 and later releases, follow the steps below: NOTE : Before upgrading AI-Scripts from Release 5.0R1.0 to Release 5.0R2.0, ensure that you uninstall AI-Scripts 5.0R1.0 from the device (all Routing Engines of a multichassis device). If AI-Scripts Release 5.0R1.0 is not uninstalled before installing AI-Scripts Release 5.0R2.0, the first commit of AI-Scripts Release 5.0R2.0 may take excessively long time
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Question Where do you move AI-Script installation packages on the device? Answer Download the AI-Scripts install package . If you are installing an AI-Scripts install package manually, move the package to the /var/tmp directory on the device. If you do not move the AI-Scripts install package to the device, you have to use FTP or SCP in conjunction with the request system scripts add command
Question How can you tell what version of AI-Scripts is installed on a device? Answer The show version CLI operational command displays the version of the AI-Scripts install package that is installed on a device. The JMB contains the output of the show version CLI command to indicate the version of the AI-Script install package installed on a device
Question On a router with multiple Routing Engines, should AI-Scripts be installed on all the Routing Engines? Answer Yes, install AI-Scripts on each Routing Engine running Junos OS Release 11.4 or later. For more information about installation, see AI-Scripts Feature Guide . #FAQ #routingengine #JunosOS #ai-scripts
Question When do you install AI-Scripts in a Service Automation setup? Answer It does not matter whether AI-Scripts or Service Now is installed first
Question How soon after AI-Scripts installation is an intelligence iJMB generated? Answer An iJMB is generated within 5 minutes after AI-Scripts installation...#serviceautomation #ai-scripts #JunosSpace #FAQ
For more information about contents of a JMB, see AI-Scripts Feature Guide . #JunosSpace #ai-scripts #serviceautomation #FAQ